The Bookly Customer Information (Add-on) WordPress plugin allows businesses to collect and store additional information about their customers during the booking process. This plugin is an add-on to the Bookly PRO plugin, which is a comprehensive appointment booking and scheduling system for WordPress. By using this add-on, businesses can customize the information they collect from customers, which can help them better understand their customers’ needs and preferences.

Features

The Bookly Customer Information (Add-on) comes with a variety of features that make it easy for businesses to collect and store customer information. Some of the key features of this plugin include:

Customizable Fields

One of the primary features of this plugin is the ability to customize the fields that are displayed to customers during the booking process. Businesses can choose from a variety of field types, including text fields, dropdown menus, checkboxes, and more. This allows businesses to collect the specific information they need from customers, such as their preferred appointment time, their contact information, and any specific requirements they may have.

Conditional Logic

Another useful feature of the Bookly Customer Information (Add-on) is its conditional logic functionality. With this feature, businesses can create custom fields that are only displayed to customers based on their previous responses. For example, if a customer selects a particular service, a new field may appear asking for additional information related to that service.

Integration with Bookly PRO

The Bookly Customer Information (Add-on) is designed to work seamlessly with the Bookly PRO plugin. This means that businesses can easily add custom fields to their booking forms and store the information they collect in the Bookly database. This integration also allows businesses to view and manage customer information directly from the Bookly dashboard.

Exporting Customer Data

Businesses can easily export customer data collected through the Bookly Customer Information (Add-on). This feature allows businesses to analyze customer data and use it to improve their marketing and customer service efforts. The plugin supports exporting data in CSV format, which can be easily imported into other software applications.

Use Cases

The Bookly Customer Information (Add-on) is particularly useful for businesses that want to collect and store additional information about their customers. Some examples of situations where this plugin would be useful include:

Medical Practices

Medical practices can use the Bookly Customer Information (Add-on) to collect important medical information from patients during the booking process. This information can include details about a patient’s medical history, allergies, and medications they are currently taking. This information can be used to provide better care to patients and improve overall patient outcomes.

Beauty Salons

Beauty salons can use the Bookly Customer Information (Add-on) to collect information about a customer’s hair type, skin type, and any specific beauty concerns they may have. This information can be used to provide personalized recommendations for products and services, which can help increase customer satisfaction and loyalty.

Consulting Services

Consulting services can use the Bookly Customer Information (Add-on) to collect information about a customer’s business or personal goals. This information can be used to provide more customized consulting services and to track progress towards achieving these goals.

Comparison with Similar Plugins

There are several other WordPress plugins that offer similar functionality to the Bookly Customer Information (Add-on). Two of the most popular alternatives are Gravity Forms and Contact Form 7.

Gravity Forms

Gravity Forms is a comprehensive form builder plugin for WordPress. While it offers many of the same features as the Bookly Customer Information (Add-on), it is not specifically designed for appointment booking and scheduling. This means that businesses may need to spend more time configuring the plugin to work with their booking system. Gravity Forms is also more expensive than the Bookly Customer Information (Add-on), with pricing starting at $59 per year.

Contact Form 7

Contact Form 7 is a free form builder plugin for WordPress. While it is a good option for businesses on a tight budget, it does not offer the same level of customization and functionality as the Bookly Customer Information (Add-on). Contact Form 7 also requires more technical knowledge to set up and configure, which may be a barrier for some businesses.

Conclusion

The Bookly Customer Information (Add-on) is a powerful and flexible plugin that allows businesses to collect and store important customer information during the booking process. With its customizable fields, conditional logic, and integration with Bookly PRO, this plugin is an excellent choice for businesses that want to provide more personalized services to their customers. While there are other plugins that offer similar functionality, the Bookly Customer Information (Add-on) is a cost-effective and user-friendly option for businesses of all sizes.