Bookly Ratings is an add-on WordPress plugin that provides a rating system for Bookly appointments. It allows customers to leave feedback and rate their experience with the service provider. The plugin is designed to work seamlessly with the Bookly plugin, which is a popular appointment booking and scheduling plugin for WordPress.

Features:

The Bookly Ratings plugin comes with a range of features that allow customers to rate their experience with the service provider. These features include:

1. Customizable Rating Criteria:

The plugin allows you to customize the rating criteria that customers can use to rate their experience. This means that you can tailor the rating criteria to your specific business needs and requirements. For example, you can include criteria such as punctuality, professionalism, and quality of service.

2. Integration with Bookly:

The Bookly Ratings plugin is designed to work seamlessly with the Bookly plugin. This means that customers can leave ratings and feedback directly from the Bookly appointment booking form. The ratings and feedback are then stored in the Bookly database for easy reference.

3. Moderation:

The plugin comes with a moderation feature that allows you to review and approve ratings before they are published. This means that you can ensure that only genuine and relevant feedback is published on your website.

4. Notifications:

The plugin comes with a notification feature that allows you to receive email notifications every time a customer leaves a rating or feedback. This means that you can stay up-to-date with customer feedback and respond promptly to any issues or concerns.

5. Shortcodes:

The plugin comes with a range of shortcodes that allow you to display ratings and feedback on your website. This means that you can showcase your customer feedback and ratings to potential customers, which can help to build trust and credibility.

Use Cases:

The Bookly Ratings plugin is particularly useful for businesses that offer appointment-based services, such as salons, spas, and healthcare providers. Here are some specific use cases where the plugin would be particularly useful:

1. Salons and Spas:

Salons and spas can use the Bookly Ratings plugin to allow customers to rate their experience with specific service providers, such as hairdressers or massage therapists. This can help to identify areas for improvement and ensure that customers are satisfied with the service they receive.

2. Healthcare Providers:

Healthcare providers can use the Bookly Ratings plugin to allow patients to rate their experience with doctors or nurses. This can help to identify areas for improvement and ensure that patients receive high-quality care.

3. Fitness Centers:

Fitness centers can use the Bookly Ratings plugin to allow members to rate their experience with personal trainers or fitness classes. This can help to identify areas for improvement and ensure that members are satisfied with the service they receive.

Comparison with Other Plugins:

There are several other WordPress plugins that provide a rating system for appointments, such as WP Customer Reviews and WP Review Pro. Here is a comparison of the Bookly Ratings plugin with these two plugins:

1. WP Customer Reviews:

WP Customer Reviews is a free WordPress plugin that provides a rating system for products and services. While it is a powerful plugin, it does not integrate with appointment booking plugins such as Bookly. This means that businesses that use appointment booking plugins will need to manually manage their ratings and feedback.

2. WP Review Pro:

WP Review Pro is a premium WordPress plugin that provides a rating system for products and services. While it is a powerful plugin, it does not integrate with appointment booking plugins such as Bookly. This means that businesses that use appointment booking plugins will need to manually manage their ratings and feedback.

Conclusion:

The Bookly Ratings plugin is a powerful add-on that provides a rating system for Bookly appointments. It comes with a range of features that allow businesses to customize the rating criteria, integrate with Bookly, moderate feedback, receive notifications, and display ratings and feedback on their website. The plugin is particularly useful for businesses that offer appointment-based services, such as salons, spas, and healthcare providers. While there are other WordPress plugins that provide a rating system for products and services, the Bookly Ratings plugin stands out for its seamless integration with the Bookly plugin.