Privacy Policy

Your privacy is very important to us. At GPLVilla we have a few basic principles that we follow:

At GPLVilla, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and share your data.

1. What Personal Data Do We Collect?

We collect and process different types of information depending on how you interact with our website and services.

1.1 Individually Identifiable Information

When you use our website, we may collect personal data such as:

  • Name
  • Email address
  • Order history (products purchased and downloaded)
  • Records of communication (emails, live chat, support requests)
  • Billing details (only if required for transactions)

We collect this data when you register, make a purchase, contact support, or interact with our services.

1.2 Non-Identifiable Information

We automatically collect non-identifiable data, such as:

  • IP address
  • Browser type & version
  • Pages visited and time spent on them
  • Referring website URLs

This data helps us analyze site performance, improve user experience, and prevent fraud. It is not linked to any personally identifiable information.

2. How We Use Your Information

We process your data based on legitimate business interests, contractual obligations, legal requirements, and user consent.

Your data may be used for:
✅ Providing and managing our services, including processing purchases and downloads
✅ Customer support and responding to inquiries
✅ Improving website functionality and user experience
✅ Marketing and promotional communications (only with your consent)
✅ Preventing fraud, abuse, and security threats
✅ Complying with legal and regulatory requirements

3. When We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in these cases:

  • Legal Compliance: When required by law or regulatory authorities
  • Service Providers: With third-party vendors (e.g., payment processors, email service providers) to facilitate transactions and services
  • Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activities or security breaches

All third-party providers are required to comply with strict data protection laws and use your data only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These are small files stored on your device that help us improve site functionality.

Types of Cookies We Use:

🔹 Essential Cookies – Necessary for core website functions (e.g., checkout, login)
🔹 Analytics Cookies – Help us understand how users interact with our site
🔹 Preference Cookies – Remember settings like language and location
🔹 Marketing Cookies – Used for personalized advertising (only if you opt-in)

📌 Managing Cookies: You can disable cookies in your browser settings, but this may affect site functionality.

5. How Long We Retain Your Data

We retain personal data for as long as necessary to provide our services and comply with legal obligations.

  • Orders & Transactions: Kept indefinitely for tax and support purposes
  • Support Conversations: Retained for up to 3 years for reference
  • Marketing Data: Stored until you unsubscribe
  • Non-Personal Data: Typically retained for up to 1 year for analytics

If you request data deletion, we will remove your personal data unless legally required to retain it.

6. Your Rights Over Your Data

Depending on your location, you may have rights regarding your personal data, including:

✔ Access: Request a copy of the personal data we hold about you
✔ Correction: Ask us to update inaccurate or incomplete information
✔ Deletion: Request removal of your personal data (except for legally required records)
✔ Objection: Opt-out of certain processing activities, such as direct marketing
✔ Data Portability: Request your data in a machine-readable format

📌 To exercise these rights, contact us here. We will respond within 14 days.

7. How We Protect Your Data

We take industry-standard security measures to safeguard your data, including:

🔹 SSL encryption to protect data in transit
🔹 Secure payment processing (no payment details stored on our servers)
🔹 Restricted access to personal data by authorized personnel only
🔹 Regular security audits to detect and fix vulnerabilities

While we take strong security precautions, no online system is 100% secure. We encourage users to use strong passwords and avoid sharing sensitive information via email.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through:
📢 A notice on our website
📧 An email (if you have opted in for notifications)

Your continued use of our services after policy updates means you accept the changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at: https://gplvilla.com/contact-us/