Edit Order by Customer

Edit Order by Customer is a powerful WordPress plugin that allows customers to modify their orders directly from their account page. This plugin is particularly useful for online stores that want to provide their customers with the ability to edit their orders without having to contact customer support.

Primary Function

The primary function of the Edit Order by Customer plugin is to enable customers to modify their orders from their account page. The plugin adds a new “Edit” button to the customer’s order history page, which allows them to make changes to their order. Customers can modify the quantity of items, remove items from their order, change shipping or billing address, and update payment information.

Features

The Edit Order by Customer plugin comes with several features that make it a valuable tool for online stores. Some of the key features of the plugin include:

Order Modification

The plugin allows customers to modify their orders directly from their account page. Customers can modify the quantity of items, remove items from their order, change shipping or billing address, and update payment information.

Order History

The plugin provides customers with a complete history of their orders. Customers can view all of their past orders, including the items they purchased, the date of purchase, and the order status.

Customizable

The plugin is highly customizable and can be tailored to fit the specific needs of an online store. Store owners can customize the plugin settings to control which order fields are editable, which fields are required, and which fields are visible to customers.

Email Notifications

The plugin sends email notifications to customers and store owners when an order is modified. This helps to keep everyone informed and ensures that orders are processed correctly.

Payment Gateway Integration

The plugin integrates with several popular payment gateways, including PayPal and Stripe. This allows customers to update their payment information directly from their account page.

Use Cases

There are several situations where the Edit Order by Customer plugin would be particularly useful. Some of the common use cases for this plugin include:

Order Modifications

Customers often want to modify their orders after they have been placed. For example, a customer may want to add or remove items from their order, change the shipping address, or update their payment information. The Edit Order by Customer plugin makes it easy for customers to make these changes without having to contact customer support.

Improved Customer Experience

Providing customers with the ability to modify their orders directly from their account page can improve their overall experience with an online store. This feature saves customers time and makes it easier for them to manage their orders.

Reduced Customer Support Requests

Allowing customers to modify their orders directly from their account page can reduce the number of customer support requests that an online store receives. This can help to free up customer support resources and improve response times for more complex support issues.

Comparison with Similar Plugins

There are several other WordPress plugins that offer similar functionality to the Edit Order by Customer plugin. Here are some of the key differences between the Edit Order by Customer plugin and other similar plugins:

WooCommerce Order Editing

WooCommerce Order Editing is a popular plugin that allows customers to modify their orders. However, this plugin requires customers to contact customer support to make changes to their orders. The Edit Order by Customer plugin allows customers to modify their orders directly from their account page, which can save time and improve the customer experience.

Order Delivery Date for WooCommerce

Order Delivery Date for WooCommerce is a plugin that allows customers to choose a delivery date for their orders. While this plugin does not allow customers to modify their orders directly, it can be used in conjunction with the Edit Order by Customer plugin to provide customers with more control over their orders.

YITH WooCommerce Quick View

YITH WooCommerce Quick View is a plugin that allows customers to view product details and add items to their cart without leaving the current page. While this plugin does not allow customers to modify their orders directly, it can be used in conjunction with the Edit Order by Customer plugin to provide customers with a more streamlined shopping experience.

Conclusion

The Edit Order by Customer plugin is a valuable tool for online stores that want to provide their customers with the ability to modify their orders directly from their account page. This plugin can improve the customer experience, reduce customer support requests, and save time for both customers and store owners. While there are several other plugins that offer similar functionality, the Edit Order by Customer plugin stands out for its ease of use, customization options, and payment gateway integration.