Paid Memberships Pro – Testimonials

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Updated on March 5, 2025
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License GPLv2+

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Paid Memberships Pro – Testimonials is an add-on designed to enhance membership sites by integrating user testimonials. Paid Memberships Pro (PMPro) is a popular membership plugin for WordPress that allows site owners to create and manage subscription-based content. By adding a testimonials feature, this add-on enables members to share their experiences, providing social proof and increasing trust among potential and existing members.

This plugin is particularly useful for businesses, online course providers, fitness programs, coaching websites, and any other membership-based service where testimonials can help attract new members and retain existing ones. It allows site owners to collect, display, and manage testimonials directly within their PMPro-powered website.

With customizable display options, automated collection methods, and seamless integration with PMPro, this add-on makes it easier for membership sites to showcase real user feedback and improve credibility.

Key Features

Seamless Integration with Paid Memberships Pro

The add-on works directly with PMPro, allowing only members to submit testimonials. This ensures that the feedback comes from genuine users who have experienced the membership benefits. Additionally, testimonials can be restricted to specific membership levels, ensuring relevant feedback is showcased.

Easy Testimonial Submission

Members can easily submit testimonials through a dedicated form on the website. This form can be:

  • Embedded on a specific testimonial page
  • Added to member dashboards for quick access
  • Linked to email campaigns encouraging users to share their experiences

By simplifying the submission process, more members are likely to leave testimonials, helping to build credibility and attract new users.

Customizable Testimonial Fields

The add-on provides flexibility in the type of information collected from users. Administrators can define the fields included in the testimonial submission form, such as:

  • Name
  • Membership level
  • Star rating (if enabled)
  • Written review
  • Profile picture or avatar
  • Date of submission

This customization allows for more structured and visually appealing testimonials.

Manual and Automatic Approval Options

Site owners can choose to manually approve each testimonial before it appears on the site or allow automatic approval for faster publishing. Manual approval ensures that only high-quality and relevant testimonials are displayed, preventing spam or irrelevant submissions.

Display Testimonials Anywhere on the Site

The add-on provides multiple ways to showcase testimonials:

  • Shortcodes to place testimonials on any page or post
  • Widgets for sidebars and footers
  • Gutenberg blocks for easy integration with WordPress page builders
  • Custom post types for organizing and managing testimonials separately

This flexibility ensures that testimonials can be displayed where they will have the most impact, such as landing pages, sales pages, or membership signup sections.

Filtering and Categorization

Testimonials can be filtered and categorized based on:

  • Membership level (e.g., Silver, Gold, Platinum members)
  • Rating scores
  • Date of submission
  • Featured testimonials chosen by admins

This organization helps in displaying the most relevant testimonials based on visitor preferences.

Rich Media Support

The plugin allows testimonials to include:

  • Member profile pictures
  • Embedded videos for video testimonials
  • Star ratings for a quick visual representation of user satisfaction

Video testimonials, in particular, add a more personal and trustworthy element, making them a powerful conversion tool.

Email Notifications for Testimonial Requests

To encourage testimonials, the add-on can send automated emails to members asking them to leave feedback. These emails can be triggered by:

  • Membership anniversaries (e.g., 3 months after joining)
  • Completion of a specific milestone (e.g., finishing a course)
  • Renewal or upgrade of a membership plan

By automating these requests, site owners can consistently collect fresh testimonials without manual outreach.

Testimonial Rotators and Sliders

Testimonials can be displayed in various layouts, including:

  • Static testimonial sections
  • Rotating sliders that cycle through multiple testimonials
  • Grid layouts for showcasing multiple reviews at once

These display options enhance the site’s visual appeal while making testimonials easily accessible to visitors.

Custom Styling and Template Compatibility

The add-on includes built-in styling options that allow administrators to match testimonial displays with their website’s theme. Features include:

  • Custom fonts and colors
  • Layout adjustments (e.g., single-column or multi-column testimonials)
  • CSS customization for advanced styling

This ensures that testimonials look professional and integrate seamlessly with the site’s overall design.

Practical Use Cases

Increasing Membership Conversions

Adding testimonials to pricing pages or signup forms can improve conversion rates. Visitors who see positive feedback from current members are more likely to subscribe. By strategically placing testimonials near call-to-action buttons, site owners can leverage social proof to encourage sign-ups.

Enhancing Credibility for Online Courses

For membership sites that offer online courses, testimonials from students can help build trust and demonstrate the effectiveness of the content. Positive feedback from past learners can encourage new visitors to enroll.

Retaining Members with Success Stories

Showcasing success stories from current members can inspire new and existing users to stay engaged. For example, a fitness membership site can display testimonials from users who achieved their fitness goals, motivating others to remain active in the program.

Segmenting Testimonials by Membership Level

Membership sites with different tiers can display testimonials specific to each level. This allows potential members to see what benefits higher-tier members are experiencing, encouraging them to upgrade their plans.

Encouraging Renewals Through Positive Feedback

By featuring testimonials from long-term members, site owners can reinforce the value of the membership. This can be especially useful in renewal reminder emails, reassuring members that staying subscribed is worth it.

Using Video Testimonials for More Impact

If a site allows video testimonials, members can share their experiences in a more personal way. Video testimonials are more engaging than text-based reviews and can be used in marketing campaigns to attract new members.

Improving Community Engagement

By featuring testimonials in member dashboards or private areas, site owners can encourage community interaction. Seeing positive feedback from peers can motivate members to participate more actively in discussions and events.

Conclusion

Paid Memberships Pro – Testimonials is a powerful add-on that enhances the credibility and appeal of membership sites by integrating user testimonials. It simplifies the process of collecting, managing, and displaying testimonials while providing customization options to fit different membership models.

With features like customizable submission forms, testimonial categorization, video support, email requests, and dynamic display options, this add-on makes it easy to leverage social proof. Whether used to boost conversions, retain members, or enhance engagement, it is a valuable tool for any site using Paid Memberships Pro.