SupportCandy Print Tickets

SupportCandy Print Tickets WordPress plugin allows users to print tickets generated by the SupportCandy plugin. SupportCandy is a customer support plugin that enables businesses to create a helpdesk system on their WordPress website. The plugin allows businesses to manage customer inquiries, track tickets, and provide timely support to their customers. SupportCandy Print Tickets is an add-on that enhances the functionality of the SupportCandy plugin.

Primary Function

The primary function of SupportCandy Print Tickets is to enable users to print tickets generated by the SupportCandy plugin. The plugin adds a print button to the ticket view page, which allows users to print the ticket with ease. The printed ticket includes all the relevant information about the ticket, such as the customer’s name, email address, ticket ID, and the date the ticket was created.

Features

SupportCandy Print Tickets comes with several features that make it a valuable add-on for businesses that use the SupportCandy plugin. Some of the key features of the plugin include:

Easy Printing

The plugin adds a print button to the ticket view page, making it easy for users to print tickets with just one click. Users can print the ticket directly from the ticket view page without having to copy and paste the information into a separate document.

Customizable Templates

SupportCandy Print Tickets allows users to customize the ticket print template to suit their needs. Users can choose from a range of pre-designed templates or create their own custom template. The plugin also allows users to add their company logo and other branding elements to the ticket template.

Print Multiple Tickets

SupportCandy Print Tickets allows users to print multiple tickets at once. This feature is particularly useful for businesses that need to print a large number of tickets, such as during peak periods.

Print Tickets in Bulk

The plugin allows users to print tickets in bulk. Users can select multiple tickets and print them all at once. This feature is useful for businesses that need to print tickets for a specific period, such as a week or a month.

Print Tickets in PDF Format

SupportCandy Print Tickets allows users to print tickets in PDF format. The plugin generates a PDF file that includes all the relevant information about the ticket. Users can then save the PDF file or print it as required.

Use Cases

SupportCandy Print Tickets is a valuable add-on for businesses that use the SupportCandy plugin. Some of the use cases where the plugin would be particularly useful include:

Printing Tickets for Customer Records

Businesses can use SupportCandy Print Tickets to print tickets for customer records. This feature is particularly useful for businesses that need to keep a record of all customer inquiries and support requests.

Printing Tickets for Internal Records

SupportCandy Print Tickets can also be used to print tickets for internal records. This feature is useful for businesses that need to keep a record of all support requests and inquiries for internal purposes, such as tracking performance metrics.

Printing Tickets for Compliance

Some industries, such as healthcare and finance, have strict compliance requirements that require businesses to keep a record of all customer interactions. SupportCandy Print Tickets can be used to print tickets for compliance purposes, ensuring that businesses meet their regulatory requirements.

Printing Tickets for Audit Purposes

Businesses can use SupportCandy Print Tickets to print tickets for audit purposes. This feature is particularly useful for businesses that need to undergo regular audits, such as ISO audits or internal audits.

Conclusion

SupportCandy Print Tickets is a valuable add-on for businesses that use the SupportCandy plugin. The plugin allows users to print tickets with ease and comes with several features that make it a valuable tool for businesses that need to manage customer inquiries and support requests. Whether businesses need to print tickets for customer records, internal records, compliance, or audit purposes, SupportCandy Print Tickets provides a simple and effective solution.